Who we share your data with

We do not share your personal data with third-party organizations, except in cases where we have obtained your explicit consent or are required to do so by law. In situations where we utilize third-party service providers to perform specific functions for us, such as payment processing or hosting services, they may have access to personal data necessary to perform their functions, but they may not use it for other purposes.

How long we retain your data

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

What rights you have over your data

You have the right to request access, correction, erasure, restriction, transfer, to object to processing, to the portability of data, and (where the lawful ground of processing is consent) to withdraw consent. We will respond to requests about this within a month.

Where we send your data

Visitor comments may be checked through an automated spam detection service. This data may be transferred to a server outside the original country of entry, for the purpose of this detection.

Your contact information

For any queries or concerns regarding this privacy policy or our data handling practices, you may reach us at our official email: contact@themedchat.com.

How we protect your data

We protect your data through technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers, and information access authorization controls.

What data breach procedures we have in place

In the event of a data breach, we will notify you and relevant authorities within 72 hours, detailing the nature of the breach, the data that was affected, and the measures taken in response.

What third parties we receive data from

We may receive data about you from various third parties and public sources such as analytics providers, advertising networks, and search information providers.

What automated decision making and/or profiling we do with user data

We may use the data you provide to make automated decisions to personalize your website experience. This can include tailoring the content displayed to you based on your past activity and preferences. This is done to improve your overall experience with our website.

Industry regulatory disclosure requirements

If you are a resident of the European Union, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided.

We are also obligated under GDPR to disclose any data breaches within 72 hours of their discovery and take necessary steps to mitigate potential harm.